Shipping policy

SHIPPING POLICY – DELIVERY & SHIPPING

We strive to provide you with a fast and hassle-free delivery experience. Below you will find all the important details about our shipping policy.

DELIVERY TIME

After placing your order, we need 1-2 business days to process it.

On weekdays: We will ship your order as soon as possible.
On weekends & holidays: Orders placed on Friday evening or during the weekend will be processed on the next business day.

Once your order is processed, it will be shipped, and the average delivery time is 2-4 business days.
We do everything we can to ensure that your package arrives as quickly as possible!

If you have any questions, feel free to contact our customer service.

SHIPPING COSTS

Free shipping – We cover the shipping costs for all orders within the UK, regardless of the order size.

PICKUP LOCATIONS
If you are not home at the time of delivery, your package will be delivered to a nearby pickup point.
Important: You must pick up your package within the indicated time frame.
If a package is returned to us because it was not picked up, we unfortunately cannot offer a refund.
However, we can resend the package for an additional shipping fee.

Contact us if you'd like your package to be resent.

ADDITIONAL INFORMATION

All our products are shipped directly from our warehouse in the UK.
No additional customs or import duties – everything is shipped locally.
Fast and secure delivery with reliable shipping companies.
You will receive a tracking number to follow your package every step of the way.

Have questions? Contact us – we're here to help!